Privacy Policy

Introduction

BadgeHero (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital badge and credential platform.

Information We Collect

Personal Information

• Name and email address
• Profile information
• Account credentials
• Payment information (processed securely through Stripe)

Usage Data

• Badge creation and issuance activity
• Device information and browser type
• IP address and location data
• Analytics and usage patterns

How We Use Your Information

We use collected information to:

• Provide and maintain our badge platform services
• Process badge creation, issuance, and verification
• Send service-related notifications and updates
• Improve our platform and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Badge Recipients: When you issue badges, recipient information is shared as part of the badge credential
• Service Providers: Third-party services that help us operate (e.g., AWS, Stripe, SendGrid)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and maintain session state. You can control cookie preferences through your browser settings.

Children's Privacy

BadgeHero is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@badgehero.com
Website: badgehero.com